IT Project Cost Recovery and Chargeback Management

CHALLENGE

Large enterprises often struggle to accurately allocate and recover IT project costs across departments, programs, and business units. Disparate systems, manual spreadsheets, and inconsistent consumption tracking result in delayed or disputed chargebacks.

This lack of visibility hinders financial accountability, disrupts budget forecasting, and limits cost transparency across the organization.

SOLUTION

Hero automates IT project cost recovery and chargeback management within Dayos by integrating financial, operational, and consumption data from ERP, cloud platforms, and ITSM systems. The AI Agent continuously tracks project expenses, resource utilization, and service consumption, attributing costs to departments or programs based on configurable models. Predictive analytics forecast future expenditures, while automated workflows handle reconciliation and approval cycles to maintain audit-ready transparency.

RESULT

Hero transforms IT financial management into a transparent, data-driven function. By automating cost recovery, reconciliation, and forecasting, organizations achieve financial accountability, accelerate close cycles, and reinforce IT’s position as a strategic business enabler.