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HERO Answers

All Your Questions Answered in Real-Time

Unlike other Agents, the hero platform connect directly to your source of truth, examining data in real-time to provide the most accurate and up to date reponse possible.
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HERO Answers
Payroll
Which payroll errors are blocking processing?
Answer
2 errors: Negative PTO balance for EID#4421, missing tax info for EID#4588.
HERO Answers
Performance
Which departments have lowest completion of goal setting?
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Customer Support (60%), IT (65%) – below 90% target.
HERO Answers
Benefits
What is the cost trend for health plan YTD?
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Up 12% vs. last year, driven by higher claims in Q2.
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HERO Answers
Performance
Who are top-rated employees eligible for promotion?
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6 employees rated "Exceeds," recommended for promotion.
HERO Answers
Core
Who has probation periods ending this month?
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5 employees, recommend manager check-ins.
HERO Answers
Performance
Which employees have overdue performance reviews?
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7 reviews overdue, all in Operations team.
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HERO Answers
Benefits
Which employees are missing open enrollment elections?
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12 employees incomplete. Top groups: Sales (5), IT (4).
HERO Answers
Recruiting
What is current time-to-fill for open roles?
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42 days avg., down from 50 days last quarter.
HERO Answers
Compensation
Who is below compa-ratio target in their pay grade?
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15 employees below 0.9 compa-ratio, mainly in Engineering.
HERO Answers
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HERO Answers
Benefits
Which dependents are missing verification documents?
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3 dependents unverified – coverage to be suspended if not updated.
HERO Answers
Recruiting
Which requisitions are aging over 60 days?
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4 requisitions: Sr. DevOps, AP Specialist, HRBP, AE Sales.
HERO Answers
Payroll
Who has garnishments starting this cycle?
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2 employees: wage garnishments initiated per court order.
HERO Answers
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HERO Answers
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Core
Who has job changes effective next week?
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8 changes: 3 promotions, 5 transfers (mainly in Finance).
HERO Answers
Compensation
Which pay changes exceed 10% threshold?
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3 pay changes flagged for review: EID#4712, EID#4820, EID#4901.
HERO Answers
Core
Who is reaching work anniversary milestones next month?
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10 employees hitting 5-year milestone – trigger recognition program.
HERO Answers
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HERO Answers
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