Date: 1/27/25
Welcome to the launch of Dayos, your partner in transforming enterprise back-office operations. This release introduces our flagship Hero ServicePortal, designed to enhance your support experience and streamline workflows. Additionally, we're thrilled to share a glimpse of what's next: our MEC AI Agent MVP, scheduled for release on March 10.
HIGHLIGHTS OF VERSION 1.0
NEW FEATURES
ServicePortal:
A centralized AI-enabled platform for managing ERP and HCM support requests.
Self-service capabilities for faster resolutions.
Personalized dashboards with real-time insights into support usage and costs.
On-Demand Support Integration:
Seamless connection to our On-Demand Support services for peak periods and critical projects.
Built-in workflows for flexible and scalable assistance.
PERFORMANCE ENHANCEMENTS
Optimized portal load times, ensuring sub-3-second response for key actions.
Improved data syncing for real-time updates across multi-cloud environments.
SECURITY & COMPLIANCE
Engagement letter for SOC2 and ISO42001 compliance.
Advanced user authentication, including SSO and role-based access controls.
BUG FIXES
Resolved minor display inconsistencies in the dashboard charts.
Fixed intermittent errors in email notifications for support updates.
Improved API error handling for custom integrations.
KNOWN ISSUES
ServicePortal Widget Compatibility:
Some third-party widgets may require manual configuration for optimal performance.
A patch addressing compatibility improvements is planned for the next update.
Localized Reporting Delays:
Reports for certain regions may experience delays during peak hours. The team is actively working on a solution.
WHAT'S NEXT
UPCOMING MEC AGENT MVP (MARCH 10, 2025)
Our MEC Agent (Multi-Experience Cloud) MVP will bring AI-driven insights and automation to ERP and HCM processes.
Key features will include:
Automated journal creation and approvals.
Real-time data validation for General Ledger (GL) tasks.
API-first architecture for seamless integration with Oracle, SAP, and Workday.
FEEDBACK & SUPPORT
Your input is invaluable as we continue to refine and enhance Dayos. If you encounter issues or have suggestions, please reach out to our support team:
Email: info@dayos.com
Stay tuned for updates as we continue to revolutionize ERP and HCM operations. Thank you for joining us on this journey!